Conflict Management
Free International Webinar – 2294 Institute of Global Professionals – …
What you'll learn
Recognize why some conflict is to be expected and why it is a part of healthy relationships.
Compare and contrast the various modes that can be used in conflict resolution.
Assess your own mode of conflict and how this helps or hinders you in working with conflict.
Explain how emotional responses differentiate from rational responses in conflict.
Determine your behavioural preferences around managing and working with time and how they impact upon your flexibility.
Develop strategies for dealing with conflict and have some ideas about how to resolve difficulties.
Discover how emotional intelligence is used to resolve conflict and build emotional bonds.
Communication skills
Free International Webinar – 2285 Institute of Global Professionals – …
What you'll learn
Communicate Confidently in All Business and Personal Situations
Communicate in An Understandable Manner
Communicate in A Memorable Way
Communicate and Influence People
How to Master Every Communications Opportunity
Changes lives by communicating professionally
