Strategic ITSM Excellence: Navigating the Digital Transformation Landscape
Free International Webinar – 2259 Institute of Global Professionals – …
What you'll learn
An essential framework for launching, delivering & executing digital transformation
How to structure a digital transformation
What precisely digital transformation is
Understand innovation and how it's different to digital transformation
What it takes to make digital transformations successful
What makes digital transformations fail
Why resistance to change is a major obstacle to digital transformation and a strategy to deal with it
The two types of strategy essential for digital transformation (Delivery Strategy vs Execution Strategy)
The importance of a digital transformation vision
Delivery strategies and how they are structured
The importance of innovation hubs
The importance of a fit for purpose digital transformation culture and how to embed it
The role of psychological safety in digital transformation
The best way to monitor and measure performance of a digital transformation
Design thinking
Technology architecture for digital transformation
A range of technologies that are important in digital transformation
